Hello Casino offers a plain, simple and easy to use casino with the best games, best service, user friendly software that is secure and reliable. High pay out percentages are being guaranteed.
The casino is registered in Curacao and is licensed by the UK Gambling Commission, who demand the highest standards in security and consumer protection. The casino is hosted in various state of the art locations within the European Union in order to provide the ultimate reliable and safe platform.
Everyone except users under the age of 18 years, or users being residents of American Samoa, Belgium, Denmark, France, Guam, Israel, Italy, Northern Mariana Islands, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands
EUR, GBP, USD, SEK, AUD & CAD
You are allowed one account per person, household, family or IP address.
Yes - go into 'View Profile', select 'My Account', and then select 'View Profile'.
Our basic offer is 100% up to 100 euro. In some cases there are additional or temporary welcome bonuses available. Check our bonus promotions page for the latest updates.
Yes, we often have special promotions available for existing users.
Every month when we launch new games in our casino we offer free spins to try out the new games.
When you receive a bonus you can't withdraw the bonus immediately. You need to play (wager) the bonus before you cash it out as a withdrawal. Different bonuses have different wager requirements.
That depends on the bonus offer and this will vary depending on the promo terms. Always read the promo terms connected to the current promotions to prevent disappointments.
The bonus code is optional and given to measure promotions. You don't necessarily need a bonus code to receive a welcome bonus.
We offer a lot of different payment and withdrawal options. For the complete overview visit our Banking Page
Login, go to Cashier, choose your deposit method and follow the steps.
Visit our banking page to see all available withdrawal options.
Yes, unless the deposit method doesn't allow this.
Login, go to cashier, go to the withdraw tab, choose the method and request the withdrawal.
Depends on the withdrawal method, for more information you can check our banking page.
Yes as long as the withdrawal is still pending you can go to the Waiting Withdrawals tab in the Cashier and cancel it.
We offer Roulette, Blackjack, Table Games, Live Dealer, Classic Slots, Video Slots, Video Poker, Keno and Scratch Cards.
We have a wide range of suppliers, such as Netent, Amaya, Next Gen, Aristocrat, Nyx Interactive, Ezugi, iGaming2go, Betsoft, Multicommerce, 1x2 Gaming, 2by2Gaming, High 5 Games, Thunderkick, EIK and Leander.
Reload the page, if the problem continues then contact support.
Read the game rules which can be found through a button within the game.
No, only Adobe Flash player needs to be installed on your computer.
Yes, when you are not logged in to your account.
Yes, we offer a wide range of games available on mobile.
Through e-mail, live chat, phone or skype, or through the most common social channels.
We are available 24/7!
Usually within an hour, depending on the complexity it might take up to 24 hours as a maximum.
ID (passport or other legal document like national ID card) and/or proof of address. Additional documents might be needed, depending on your deposit method and/or country of registration. An email will be sent to you explaining the information that is required.
To be sure that you are the person registered in the account and to comply with relevant anti-money laundering regulations. This is a requirement of our casino license and is in place to protect both players and the casino.
Yes, we have passed stringent tests and security audits with the UK Gambling Commission to ensure we comply with all relevant data security regulation and laws. Your information will not be shared with third parties.
Contact local gaming addiction association.
In case you would like to close your account you can send an e-mail to our customer support.
Contact your local gaming addiction association, or ask our customer support for details of one.